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SpeakerUSA Workshops

Systematic Problem Solving & Team Decision-Making Principles
Customized for your group and industry

Workshop Outline

1. Introduction
   • Team Assessment: 15 Traits of HPWTs
2. Laying a Foundation
   • Team Building: Team Ground Rules for a Collaborative Environment
   • Problem or Solution? Your Approach
   • Principles to Live By
   • Assertiveness Training : A Key to Credibility
3. Solving Team Problems and Making Decisions
   • Step-By-Step Approach to Problem Solving
   • Multi-Voting to Make Team Decisions
   • Understanding Roles on the Team
   • Action Planning Using Arrow Diagrams
   • Brainstorming: A Technique - Not a Discussion
   • Using the Force Field Analysis to Solve Problems and Make Team Decisions
4. Dealing with Team Conflict
   • What to do when the Team is Feuding
   • Conflict Styles: Moving Toward Productivity
   • FAST Strategy for Conflict Management
   • Step-by-Step Strategy for Team Conflict
   • Creating a Team "Code"
   • Overcoming Negativity
5. Action Plan
   • Your Problem Solving Image
   • Next Steps for Action